Privacy Policy
Privacy Policy for YODOLLA
Welcome to YODOLLA’s Privacy Policy. At YODOLLA, we care about your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard the information you provide to us when you visit our website or make purchases through our online store. By using our services, you agree to the terms of this Privacy Policy.
1. Personal Information We Collect
We collect personal information in several ways:
Direct Collection: When you create an account, place an order, subscribe to our newsletter, or contact our customer service, we collect the information you provide, such as your name, email address, shipping and billing addresses, phone number, and payment details.
Automatic Collection: When you visit our website, we automatically collect device-related information. This includes:
l Device Information: Details about the browser you are using, your IP address, time zone, cookies, and browsing behavior on our site (such as pages viewed, products clicked, and referring websites).
l Cookies: Small text files placed on your device to track usage patterns, personalize content, and enhance user experience. You can manage cookie preferences through your browser settings.
By using our website, you (the visitor) agree to allow third parties to process your IP address, in order to determine your location for the purpose of currency conversion. You also agree to have that currency stored in a session cookie in your browser (a temporary cookie which gets automatically removed when you close your browser). We do this in order for the selected currency to remain selected and consistent when browsing our website so that the prices can convert to your (the visitor) local currency.
l Log Files: Data such as your IP address, browser type, and timestamps for your site visits.
l Web Beacons: Electronic files used to track how you interact with our site, helping us optimize your browsing experience.
When you make a purchase, we collect Order Information including your name, shipping and billing addresses, credit card information, and phone number. Together, we refer to Device Information and Order Information as Personal Information.
2. How We Use Your Information
We use your personal information to:
· Process Transactions: Fulfill orders, process payments, and send order confirmations and receipts.
· Customer Support: Address inquiries, complaints, or provide assistance related to your orders and account.
· Marketing and Communication: Send you newsletters, promotional offers, product updates, and other communications tailored to your preferences.
· Improve Our Services: Conduct research, analyze trends, improve website functionality, and better understand our customers’ needs.
· Fraud Prevention: Monitor and prevent fraudulent activities, ensuring the security of your data.
· Legal Compliance: To comply with legal obligations or respond to lawful requests from authorities.
3. How We Share Your Information
We do not sell or rent your personal data to third parties. However, we may share your information for business-related purposes:
· Service Providers: We work with trusted third-party partners (e.g., Shopify for store management, Google Analytics for data analysis, and payment processors) to provide services. These partners may process your data on our behalf, but are obligated not to use it for other purposes.
· Affiliated Companies: We may share information with YODOLLA’s affiliates or subsidiaries for better service delivery.
· Legal Obligations: If required, we may disclose your information to comply with legal processes such as subpoenas or court orders, to protect our rights, or to prevent fraud.
4. Google Analytics and Advertising
We use Google Analytics to understand how visitors interact with our website. Google collects and processes personal data through cookies. You can read more about Google's data usage and privacy practices here. If you wish to opt-out of Google Analytics, you can do so by using the Google Analytics Opt-Out Browser Add-On.
Additionally, we use Google Ads and other advertising tools to remarket products to visitors who have interacted with our site. These advertisements are personalized based on browsing history, product views, and behaviors on our site. You can adjust your ad settings by visiting Google Ads Settings.
5. Behavioral Advertising
To provide you with targeted advertisements, we may use information from your browsing activity to personalize the content we show you. You may opt-out of targeted advertising by visiting the following links:
· Bing
6. Data Security
We are committed to safeguarding your personal information. We use industry-standard security measures, including encryption for payment transactions and secure server storage, to protect your data. Although we take reasonable steps to protect your personal information, no online system is entirely secure, and we cannot guarantee absolute security.
7. Data Retention
We retain your order information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. If you wish to request the deletion of your personal data or inquire about the data we hold, please contact us.
8. Your Rights
You have the right to access, modify, or delete your personal information in our records. If you wish to make a request, please contact us directly at service@yodolla.com.
9. Links to Third-Party Websites
Our website may contain links to third-party websites that operate under different privacy policies. YODOLLA is not responsible for the content or privacy practices of these external sites. Please review their privacy policies before sharing any personal information.
10. Do Not Track
We do not alter our data collection practices when we receive a Do Not Track signal from your browser. However, you can disable cookies or use ad-blockers to limit tracking on our site.
11. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page, and the date of the most recent update will be indicated at the bottom of the policy.
12. Contact Us
If you have any questions, concerns, or would like to file a complaint about this Privacy Policy, please contact us at:Email: service@yodolla.com