








Description






Review
1. What material is the waterproof awning made of?
The waterproof awning is made of 180g/m² premium polyester fabric with a PU coating. This material is splash-proof, anti-ultraviolet, resistant to sun fading, and offers 50UV+ solar protection, making it ideal for outdoor use.
2. Is this outdoor awning suitable for all weather conditions?
Yes, the outdoor awning is built to last with a rust-resistant, powder-coated aluminum roller and steel frame. It can withstand various weather conditions, though we recommend retracting it during strong winds, thunderstorms, or blizzards for optimal durability.
3. Can this awning be used as a pool awning?
Yes, this awning is perfect for pool awning applications. It provides shade and privacy around pool areas, creating a comfortable and private space to relax.
4.What should I do if the logistics tracking hasn't been updated?
We will deliver your products to the logistics provider as soon as possible after receipt of the order,and you will receive the tracking number. Please check the shipping progress on the logistics provider's website. Please be patient as there may be a delay between shipping and the logistics provider's scanning. If there is no update for more than 2-3 business days, contact us or directly call the logistics company to inquire about any potential issues, such as holidays or adverse weather conditions causing delays.
5.Why does my package appear to be opened and repackaged?
Sometimes, due to the excessive weight of the package, delivery personnel may open it to facilitate easier handling, ensuring they can manage it on their own. They then repack the items to maintain the integrity of the packaging. While this may sound unusual, occasional situations like this can arise. Although we hope to avoid such occurrences, they might happen unexpectedly. If you discover any issues with the product after installation, please contact us immediately, and we will assist in resolving the matter. This problem is common with heavier cases and is not usually seen with regular products.
6.Why is there a slight difference between the product received and the advertising pictures?
Due to variations in display monitors and lighting conditions during photography, theactual color of the product may differ slightly. This is unavoidable. Fo r accurate color representation, please refer to the actual product color. If there is any discrepancy between the product and the images, please contact us. We suggest you can refer to our customer photos for more accurate information.






FAQ
1. What material is the waterproof awning made of?
The waterproof awning is made of 180g/m² premium polyester fabric with a PU coating. This material is splash-proof, anti-ultraviolet, resistant to sun fading, and offers 50UV+ solar protection, making it ideal for outdoor use.
2. Is this outdoor awning suitable for all weather conditions?
Yes, the outdoor awning is built to last with a rust-resistant, powder-coated aluminum roller and steel frame. It can withstand various weather conditions, though we recommend retracting it during strong winds, thunderstorms, or blizzards for optimal durability.
3. Can this awning be used as a pool awning?
Yes, this awning is perfect for pool awning applications. It provides shade and privacy around pool areas, creating a comfortable and private space to relax.
4.What should I do if the logistics tracking hasn't been updated?
We will deliver your products to the logistics provider as soon as possible after receipt of the order,and you will receive the tracking number. Please check the shipping progress on the logistics provider's website. Please be patient as there may be a delay between shipping and the logistics provider's scanning. If there is no update for more than 2-3 business days, contact us or directly call the logistics company to inquire about any potential issues, such as holidays or adverse weather conditions causing delays.
5.Why does my package appear to be opened and repackaged?
Sometimes, due to the excessive weight of the package, delivery personnel may open it to facilitate easier handling, ensuring they can manage it on their own. They then repack the items to maintain the integrity of the packaging. While this may sound unusual, occasional situations like this can arise. Although we hope to avoid such occurrences, they might happen unexpectedly. If you discover any issues with the product after installation, please contact us immediately, and we will assist in resolving the matter. This problem is common with heavier cases and is not usually seen with regular products.
6.Why is there a slight difference between the product received and the advertising pictures?
Due to variations in display monitors and lighting conditions during photography, theactual color of the product may differ slightly. This is unavoidable. Fo r accurate color representation, please refer to the actual product color. If there is any discrepancy between the product and the images, please contact us. We suggest you can refer to our customer photos for more accurate information.