






Description





Review
1. What material is used in the YODOLLA Retractable Patio Canopy?
The YODOLLA retractable patio canopy is made from premium polyester fabric with a PU coating, which makes it UV-resistant, water-resistant, and durable. It provides up to 80UV+ protection, ensuring you and your guests stay shaded even during the hottest days.
2. Is the YODOLLA Free Standing Awning suitable for windy conditions?
While the YODOLLA free standing awning is designed to withstand moderate wind, it’s best to store it away during severe weather. The awning frame is made of strong, rust-resistant aluminum and steel, offering durability for typical outdoor conditions, but proper care is recommended in extreme weather.
3. How portable is the YODOLLA Portable Awning?
The YODOLLA portable awning is lightweight and easy to move, making it an ideal choice for people who need a flexible shading solution. It’s perfect for use in different outdoor locations, and its design allows for easy storage when not in use.
4.What should I do if the logistics tracking hasn't been updated?
We will deliver your products to the logistics provider as soon as possible after receipt of the order,and you will receive the tracking number. Please check the shipping progress on the logistics provider's website. Please be patient as there may be a delay between shipping and the logistics provider's scanning. If there is no update for more than 2-3 business days, contact us or directly call the logistics company to inquire about any potential issues, such as holidays or adverse weather conditions causing delays.
5.Why does my package appear to be opened and repackaged?
Sometimes, due to the excessive weight of the package, delivery personnel may open it to facilitate easier handling, ensuring they can manage it on their own. They then repack the items to maintain the integrity of the packaging. While this may sound unusual, occasional situations like this can arise. Although we hope to avoid such occurrences, they might happen unexpectedly. If you discover any issues with the product after installation, please contact us immediately, and we will assist in resolving the matter. This problem is common with heavier cases and is not usually seen with regular products.
6.Why is there a slight difference between the product received and the advertising pictures?
Due to variations in display monitors and lighting conditions during photography, theactual color of the product may differ slightly. This is unavoidable. Fo r accurate color representation, please refer to the actual product color. If there is any discrepancy between the product and the images, please contact us. We suggest you can refer to our customer photos for more accurate information.





FAQ
1. What material is used in the YODOLLA Retractable Patio Canopy?
The YODOLLA retractable patio canopy is made from premium polyester fabric with a PU coating, which makes it UV-resistant, water-resistant, and durable. It provides up to 80UV+ protection, ensuring you and your guests stay shaded even during the hottest days.
2. Is the YODOLLA Free Standing Awning suitable for windy conditions?
While the YODOLLA free standing awning is designed to withstand moderate wind, it’s best to store it away during severe weather. The awning frame is made of strong, rust-resistant aluminum and steel, offering durability for typical outdoor conditions, but proper care is recommended in extreme weather.
3. How portable is the YODOLLA Portable Awning?
The YODOLLA portable awning is lightweight and easy to move, making it an ideal choice for people who need a flexible shading solution. It’s perfect for use in different outdoor locations, and its design allows for easy storage when not in use.
4.What should I do if the logistics tracking hasn't been updated?
We will deliver your products to the logistics provider as soon as possible after receipt of the order,and you will receive the tracking number. Please check the shipping progress on the logistics provider's website. Please be patient as there may be a delay between shipping and the logistics provider's scanning. If there is no update for more than 2-3 business days, contact us or directly call the logistics company to inquire about any potential issues, such as holidays or adverse weather conditions causing delays.
5.Why does my package appear to be opened and repackaged?
Sometimes, due to the excessive weight of the package, delivery personnel may open it to facilitate easier handling, ensuring they can manage it on their own. They then repack the items to maintain the integrity of the packaging. While this may sound unusual, occasional situations like this can arise. Although we hope to avoid such occurrences, they might happen unexpectedly. If you discover any issues with the product after installation, please contact us immediately, and we will assist in resolving the matter. This problem is common with heavier cases and is not usually seen with regular products.
6.Why is there a slight difference between the product received and the advertising pictures?
Due to variations in display monitors and lighting conditions during photography, theactual color of the product may differ slightly. This is unavoidable. Fo r accurate color representation, please refer to the actual product color. If there is any discrepancy between the product and the images, please contact us. We suggest you can refer to our customer photos for more accurate information.